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What's difference between Suppliers?

 Verified Sign  Rank  Description
None  0  Free Supplier
 Verified Supplier  1  Verified Supplier
 Gold Supplier  2  Gold Supplier
 Platinum Supplier  3  Platinum Supplier
 Diamond Supplier  4  Diamond Supplier

How to use the shopping cart?

One great feature of EBC is using shopping cart for the convenient shopping. As the shopping cart is just like a real one in supermarket, you can choose the products you want, and save them for check out or dump anytime. When you do so, please enter the quantity you wish to buy, then click the shopping cart button. If you are not login, you can choose either to login or enter to the next step directly. System will ask your payment address, delivery address and shipping method. Finally you can click submit button to genearte the order. You can make the payment for the items in the shopping cart at your convenience.
When the order is generated,  the order status may automatically become "Pending Confirmation" because the freight may not be calculated instantly, you might have to wait a moment to pay online after the freight of the order have been confirmed.

How to obtain the samples?

EBC encourage suppliers to provide the free samples. However, it doesn't mean that all products have samples. A “Get Sample” button will display in the detail page if the product has samples. Pleae click the button to add it to your shopping cart. The quantity of the samples are decided by the suppliers. One account can only request samples once for the same product.

How to use the add to favorite?

Please click the add to favorite button if you want to store the product for further use. The add to favorite function is only valid for EBC member. So please login if you need use this function. And you can check the stored collection in “My Favorites” of My eBioChem.



How to obtain the COA and MSDS?

As a EBC member, you can request COA and MSDS information. Register and login to your account, click 'Get Free COA' for the product of your interest. Then the system will send the MSDSCOA to your registeredemail address within three working days.

How to send an inquiry?

It's very simple to send an inquiry. Click “Ask Questions” in the product detail page, which will pop-up a dialog box, enter your questions, and click "submit" to send the inquiry to the supplier.

Tips: Please kindly send the inquiry under the login status if you have been as a member of EBC. Otherwise, you cannot send them. While, if you do not register as a member of EBC, please kindly enter your email and the inquiry content to send the inquiry.

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